Sheraton Grand Mirage Resort Gold Coast

The hotel’s facilities and environment were very beautiful, but we were extremely shocked and disappointed to find three huge cockroaches in our room. My son and our family were very upset. The room needs to be properly pest controlled.

Great location and view, friendly helpful staff, amazing food, nice rooms, pools looked very pretty and will be great in the warmer months.

We stayed at the Sheraton for one night for a birthday celebration. Staff were friendly and welcoming. We did get a complimentary gift at the room for the celebration which was a lovely gesture from the hotel. The pool and hotel room looked a bit old but not too bothersome. Pool bar was great and there was yummy burgers being made by the pool as well as other menu choices offered. There was free icy pole at 2pm which was a great offer (not sure if this is offered all the time or because of school holidays). It looks like the hotel did some activities for the school holidays which was a nice gesture. Buffet breakfast was fantastic! Alot of variety which was good. Overall nice stay, plenty of sun beds and umbrellas and the beach was behind the hotel.

The pool was insane, the breakfast was ok - nothing amazing, the seafood buffet was absolutely mind blowingly good, the cocktails were great, room service was great, location incredible.

Liked Everything. The suite was spacious, well appointed and very comfortable. The heated pool was a real bonus for end July/early August. Staff were amazing to deal with. Check in and check out extremely efficient. In Room dining was delightful. Bars were terrific, although service at pool bar was often quite slow and some beverage choices a bit limited.